How to book a ride or airport transfer with KnectGo (step-by-step)

Learn how to request short rides and schedule airport transfers with KnectGo, plus tips to avoid common mistakes.

Booking with KnectGo is straightforward — you can choose between on-demand short rides or scheduled trips, including airport transfers.

1) Choose your trip type

• On-demand ride: best for quick trips around town.

• Scheduled booking: best for time-sensitive plans and airports.

2) Enter accurate pickup and destination

To avoid delays, use:

• A clear place name (hotel, terminal, station) or full address

• Helpful details (building, entrance, meeting point)

3) Add helpful notes (if needed)

Use “Notes for the driver” for:

• Extra luggage

• Pickup instructions (e.g., “Gate B”, “Hotel reception”)

• Accessibility needs (e.g., foldable wheelchair — include dimensions)

Tip: clear notes reduce waiting time and improve the overall experience.

4) Review and confirm

Before confirming, double-check:

• Pickup and destination

• Date/time (for scheduled trips)

• Passenger count and luggage (when applicable)

5) During your trip

• Track your ride in-app when available

• Contact support if you need help

Quick questions

Can I book in advance? Yes, depending on availability in your city.
Can I use it for airports? Yes, airport transfers can be scheduled.

Ready to ride? Download the app and place your first booking.